the discovery —
Understanding The User
During the discovery phase, I focused on understanding the project goals. I analyzed other similar apps, studied JIRA from the perspective of the targeted users and conducted interviews with decision-makers within and from different companies to learn about their needs, behaviors, and challenges.
Based on the research, I created user personas to represent the target audience, highlighting their distinct needs, goals, and challenges. I also made sure that the ideas were technically feasible.
Throughout the project, user personas helped me to make design choices, set priorities and understand the users better.